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Ticket Resolution Summary Owner Reporter
#3372 fixed Forgotten password on puma um_support sws00rsp

Apologies but the password I thought I had for puma is clearly not the correct password. Please could I get it reset

#3370 fixed python 2.7 jules_support NoelClancy

Following the change from to

iPython was not working

but module load jasmin-sci module load jaspy

iPython is running in python 3 this is creating problems with scripts already written in python 2.7 How can I return to the python 2.7 version and use ipython?

#3369 fixed pumatest disq quota exceeded um_support luciad


My suite failed and appears to not be running anymore because of disq quota on pumatest. I've deleted the log*tar.gz files but the issue persists.

rose suite-run —restart [INFO] export CYLC_VERSION=7.8.1 [INFO] export ROSE_ORIG_HOST=pumatest [INFO] export ROSE_SITE= [INFO] export ROSE_VERSION=2019.01.0 [FAIL] [Errno 122] Disk quota exceeded

I am currently running the preindustrial period of the ACURE PPE, with 10 members at a time, and I used to run 16 members at a time which didn't pose any problems so I don't understand how now I exceeded the disq quota.

Also, this morning the morsr-cache-password didn't recognize my password:

luciad@pumatest : ~$ mosrs-cache-password Met Office Science Repository Service password: Subversion password cached X11 connection rejected because of wrong authentication. Traceback (most recent call last):

File "/usr/lib/python2.7/", line 162, in _run_module_as_main

"main", fname, loader, pkg_name)

File "/usr/lib/python2.7/", line 72, in _run_code

exec code in run_globals

File "/home/fcm/rose-2019.01.0/lib/python/rosie/", line 25, in <module>

from rosie.ws_client import (

File "/home/fcm/rose-2019.01.0/lib/python/rosie/", line 36, in <module>

from rosie.ws_client_auth import RosieWSClientAuthManager

File "/home/fcm/rose-2019.01.0/lib/python/rosie/", line 38, in <module>

import gtk

File "/usr/lib/python2.7/site-packages/gtk-2.0/gtk/", line 64, in <module>


File "/usr/lib/python2.7/site-packages/gtk-2.0/gtk/", line 52, in _init


RuntimeError?: could not open display Error: Unable to access Rosie with given password Run "mosrs-cache-password" to try caching your password again

So I've changed my password on the MetOffice? Science Repository and it still doesn't work:

mosrs-cache-password Met Office Science Repository Service password: svn: E215004: Authentication failed and interactive prompting is disabled; see the —force-interactive option svn: E215004: Unable to connect to a repository at URL '' svn: E215004: No more credentials or we tried too many times. Authentication failed Error: Unable to access Subversion with given password Run "mosrs-cache-password" to try caching your password again

Could you advise me please?

Thank you, Lucia

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