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Ticket Resolution Summary Owner Reporter
#22 fixed satellites and stash codes lois Caroline Bain
Description

Hello,

I have some questions about the UM I was hoping you could help me with:

  • is satellite data assimilated into the analysis and if so is cold cloud used to calculate real rainfall rates at all (I am interested in Africa of course!)?
  • I need to get out Vol SMC at critical point, there are two stash codes for this and neither work 00041 is not available and 08211 doesn't even show up on my diagnostics list. Any ideas?

Thanks, Caroline

#1378 fixed Unable to directly login to PUMA and unable to open the umui once logged in annette CatherineHardacre
Description

Hi,

I have a couple of problems, perhaps related.

1) I can't directly ssh to PUMA from my computer. If I try to do so I get the following message:

ssh: Could not resolve hostname puma/nerc.ac.uk: Name or service not known

However, if I ssh to Archer, from there I can ssh -Y into PUMA. I am not sure why this is happening. I have previously been able to ssh directly from my computer

2) Once on PUMA (via Archer) I am unable to open the umui. I get the following error message:

Application initialization failed: no display name and no $DISPLAY environment variable Error in startup script: invalid command name "option"

while executing

"option add *foreground $colours(enabled_fg)"

(procedure "entry_appearance" line 19) invoked from within

"entry_appearance"

(file "/home/umui/umui/ghui2.0/tcl/entry.tcl" line 52)

Again, I have been able to do this previously. Comparing my home directory with my colleagues, there seem to some files which are absent i.e. .config/ , umui (though I'm not sure if that's significant).

Thanks for your help.

Kind Regards,

Catherine Hardacre

#1382 fixed Unable to start UKCA tutorial runs ros CatherineHardacre
Description

Hi,

I am attempting to run the UKCA tutorial experiment. However, shortly after submitting the run through the umui, I get the following error:

MAIN_SCR: Calling Extract … Extracting UMSCRIPTS including any branches… UMSCRIPTS extract failed See extract output file /home/CatherineHardacre/um/um_extracts/xkdea/umscripts/ext.out MAIN_SCR: Extract failed MAIN_SCR stopped with return code 255

From the ext.out file:

Permission denied (publickey,keyboard-interactive). [FAIL] ssh -n -oBatchMode=yes chardacr@… mkdir -p /home/n02/n02 /chardacr/um/xkdea/umscripts/cfg failed (255) at /home/um/fcm-2014-02/bin/../lib /FCM1/Dest.pm line 756.

I am not sure why permission is being denied, I am able to log in to Archer as normal. Please let me know if I actually need to submit a query to Archer support instead.

Thank you for your help.

Kind Regards,

Catherine Hardacre

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