Opened 7 years ago

Closed 7 years ago

#1082 closed help (fixed)

Problems with UMUI

Reported by: luke Owned by: um_support
Component: UMUI Keywords:
Cc: Platform: PUMA
UM Version: <select version>

Description

Hello,

When I loaded up the UMUI about 9am this morning it seemed to be working as usual. However, I found a few minutes ago (~9:25) that I was unable to open any experiments or use the menu. After killing it with Ctrl-c, and then reopening it all my experiments have vanished, and the menu still doesn't work.

Do you know when it might be working again?

Many thanks,

Luke

Change History (5)

comment:1 Changed 7 years ago by willie

Hi Luke,

We're having some electrical and systems work done at Reading. We expect everything to be back by lunch time.

Regards,

Willie

comment:2 Changed 7 years ago by luke

Hi Willie,

Thanks. It seems to be working again now, although if the work is still ongoing should it come down again later?

Thanks,

Luke

comment:3 Changed 7 years ago by willie

Hi Luke,

I had similar problems to you, working from home. It might be flaky at the moment, but after lunch should see its usual reliability.

Regards

Wille

comment:4 Changed 7 years ago by andy

Hi Luke,

the electrical work won't have affected PUMA as it is in a different part of the building and on a different network. Please let us know if the problem comes back again.

Cheers

Andy

comment:5 Changed 7 years ago by grenville

  • Resolution set to fixed
  • Status changed from new to closed
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