Opened 7 years ago

Closed 7 years ago

#1090 closed help (fixed)

IBM on Monsoon Login problems

Reported by: RPope Owned by: um_support
Component: MONSooN Keywords:
Cc: nicholas.savage@…, C.Planche@…, G.W.Mann@…, lec3m2jh@… Platform: MONSooN
UM Version:

Description

Hi,

I am logging into Lander using my Monsoon access key fob and then try ssh -Y ibm02. Normally it takes me straight in, but now it is asking for a password. I try the fob password but it doesn't work. One of the over users (Celine Planche) has also tried it and it does the same thing. Has there been a technical problem or a change in permissions?

Many thanks,

Richard

Change History (2)

comment:1 Changed 7 years ago by ros

Hi Richard,

I have the same problem too and I have sent an email to the relevant people at the Met Office. Hopefully it will be fixed as soon as possible Monday morning. I will let you know as soon as I get any further information.

Regards,
Ros.

comment:2 Changed 7 years ago by ros

  • Resolution set to fixed
  • Status changed from new to closed
  • UM Version <select version> deleted

Hi Richard,

This problem has now been fixed and you should now be able to login to ibm02 successfully.

Regards,
Ros.

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