Opened 6 years ago

Closed 6 years ago

Last modified 6 years ago

#1148 closed help (fixed)

ssh_exchange_identification: Connection closed by remote host

Reported by: avoulg Owned by: um_support
Component: PUMA Keywords:
Cc: Platform: <select platform>
UM Version: <select version>

Description

Hello,

I am unable to log in to PUMA from my personal computer, even though I was able to do it earlier today. This happened again a few days ago. The message I get is:

ssh_exchange_identification: Connection closed by remote host

Thanks,
Apostolos (avoulg)

Change History (2)

comment:1 Changed 6 years ago by andy

  • Resolution set to fixed
  • Status changed from new to closed

Hi Apostolos,

you've got your user name / password wrong more than ten times from your PC so the system has locked you out. I've reset this now and you should be able to login again.

Cheers

Andy

comment:2 Changed 6 years ago by avoulg

OK, worked now.

Thanks!
Apostolos

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