Opened 6 years ago

Closed 5 years ago

#1223 closed help (fixed)

Hector budget problem

Reported by: chollow Owned by: um_support
Component: HECToR Keywords:
Cc: Platform:
UM Version:

Description (last modified by ros)

Hi,

I just got the following message on a failed job on Hector:

chollow not a member of budget n02-NEI021012
Job terminated on failure of budget access/allocation validation

This should still be my budget name, and I know Grenville recently added more AUs to this account.
Do you know what might be the problem?

Thanks,
Chris

Change History (3)

comment:1 Changed 6 years ago by ros

Hi Chris,

You are still a member of this budget and it does still have ample AUs left. Could you try submitting your job again and see if this is just a one-time thing? If the same thing happens again, let us know and I'll contact HECToR. Last month they did have problems where people were getting this message but they said it had been fixed.

Cheers,
Ros.

comment:2 Changed 5 years ago by chollow

Hi Ros,

I ran it again and it worked.

Cheers,
Chris

comment:3 Changed 5 years ago by ros

  • Description modified (diff)
  • Resolution set to fixed
  • Status changed from new to closed
  • UM Version <select version> deleted
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