Opened 7 years ago

Closed 7 years ago

#1373 closed error (fixed)

UMUI failed to start up on PUMA

Reported by: s1251469 Owned by: um_support
Component: UMUI Keywords:
Cc: Platform: PUMA
UM Version: <select version>



I have logged on to puma. Tried to open UMUI this morning and got the following message. It was working for me on Friday.

Could not connect to the PRIMARY server (puma). The PRIMARY server (puma) may be down. The PRIMARY server (puma) may not be running. There may be a network failure.

..some stuff about quitting…

..if there have been no announcements of outages then PLEASE report to Server Administrators as they may be unaware of the failure.

Error: couldn't open socket:connection refused.

Has there been an announcement? Is this an expected outage?

Many thanks,

Change History (1)

comment:1 Changed 7 years ago by ros

  • Resolution set to fixed
  • Status changed from new to closed

Hi Declan,

Thanks for letting us know. I have now restarted the UMUI.


Note: See TracTickets for help on using tickets.