Opened 5 years ago

Closed 5 years ago

#1373 closed error (fixed)

UMUI failed to start up on PUMA

Reported by: s1251469 Owned by: um_support
Component: UMUI Keywords:
Cc: Platform: PUMA
UM Version: <select version>

Description

Hello,

I have logged on to puma. Tried to open UMUI this morning and got the following message. It was working for me on Friday.

"
Could not connect to the PRIMARY server (puma). The PRIMARY server (puma) may be down. The PRIMARY server (puma) may not be running. There may be a network failure.

..some stuff about quitting…

..if there have been no announcements of outages then PLEASE report to Server Administrators as they may be unaware of the failure.

Error: couldn't open socket:connection refused.
"

Has there been an announcement? Is this an expected outage?

Many thanks,
Declan

Change History (1)

comment:1 Changed 5 years ago by ros

  • Resolution set to fixed
  • Status changed from new to closed

Hi Declan,

Thanks for letting us know. I have now restarted the UMUI.

Regards,
Ros.

Note: See TracTickets for help on using tickets.