Opened 6 years ago
Closed 6 years ago
#1406 closed help (fixed)
Access to puma
| Reported by: | jonny | Owned by: | um_support |
|---|---|---|---|
| Component: | PUMA | Keywords: | |
| Cc: | Platform: | PUMA | |
| UM Version: | <select version> |
Description
Hi,
I can't log into puma from my home pc. I get the following:
[jonny-daily.jonny-TOSH] ➤ ssh -Y jonny@…
ssh_exchange_identification: read: Connection reset by peer
Is it possible that my account has been blocked?
Thanks,
Jonny
Change History (3)
comment:1 Changed 6 years ago by andy
comment:2 Changed 6 years ago by jonny
Hi Andy,
tried again at 10:14.22
Cheers,
Jonny
comment:3 Changed 6 years ago by andy
- Resolution set to fixed
- Status changed from new to closed
Hi Jonny,
You should be able to login now.
Cheers
Andy
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Hi Jonny,
Yes, you must have got the password wrong ten times and so your laptop IP number has been blocked. Can you try logging in again and let me know the time when you do this? I should then be able to see which IP number you are coming in from in the logs.
Cheers
Andy