Opened 5 years ago
Closed 5 years ago
#1484 closed help (answered)
ARCHER password change
| Reported by: | ab728 | Owned by: | um_support |
|---|---|---|---|
| Component: | ARCHER | Keywords: | |
| Cc: | Platform: | ARCHER | |
| UM Version: |
Description
Dear Helpdesk,
My ARCHER password expires in the next 24 hours. However, when I try to change it, it keeps saying 'BAD PASSWORD: is too simple'. I have tried every kind of password (ones including words, numbers, capitals, symbols and extremely long passwords that no human could remember).
I need to log in quite urgently to get data off the NERC disk before it goes down on the 23rd.
Any advice?
Many thanks,
Tara
Change History (4)
comment:1 Changed 5 years ago by ros
comment:2 Changed 5 years ago by grenville
comment:3 Changed 5 years ago by ab728
Oops, wrong helpdesk, sorry!
Thanks a lot,
Tara
comment:4 Changed 5 years ago by ros
- Resolution set to answered
- Status changed from new to closed
- UM Version <select version> deleted
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Hi Tara,
Unfortunately we have no control over password setting on ARCHER. You will need to contact the ARCHER helpdesk to get this resolved. Please email support@…
Regards,
Ros.