Opened 4 years ago

Closed 4 years ago

#1484 closed help (answered)

ARCHER password change

Reported by: ab728 Owned by: um_support
Component: ARCHER Keywords:
Cc: Platform: ARCHER
UM Version:

Description

Dear Helpdesk,

My ARCHER password expires in the next 24 hours. However, when I try to change it, it keeps saying 'BAD PASSWORD: is too simple'. I have tried every kind of password (ones including words, numbers, capitals, symbols and extremely long passwords that no human could remember).

I need to log in quite urgently to get data off the NERC disk before it goes down on the 23rd.

Any advice?

Many thanks,
Tara

Change History (4)

comment:1 Changed 4 years ago by ros

Hi Tara,

Unfortunately we have no control over password setting on ARCHER. You will need to contact the ARCHER helpdesk to get this resolved. Please email support@…

Regards,
Ros.

comment:3 Changed 4 years ago by ab728

Oops, wrong helpdesk, sorry!
Thanks a lot,
Tara

comment:4 Changed 4 years ago by ros

  • Resolution set to answered
  • Status changed from new to closed
  • UM Version <select version> deleted
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