Opened 4 years ago

Closed 4 years ago

#1496 closed help (fixed)

Login problems - 'ssh_exchange_identification'

Reported by: s1374103 Owned by: um_support
Component: UM Model Keywords: ssh login fail
Cc: Platform: ARCHER
UM Version: 7.3

Description

Hi,

Once logged into PUMA and trying to ssh into Archer I recieve the following;

ssh_exchange_identification: Connection closed by remote host

When I try to login to Archer (not through PUMA) I receive the following;

ssh_exchange_identification: Connection closed by remote host

This was at 2015-03-02 10:20.32

Is this a network problem or something to do with my login setup?

Regards,

Jamie

Change History (1)

comment:1 Changed 4 years ago by andy

  • Resolution set to fixed
  • Status changed from new to closed

Hi Jamie,

This is an Archer issue as they look to be blocking both Puma and your laptop from logging in. Please raise a ticket with them to get this resolved.

Regards
Andy

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