Opened 6 years ago

Closed 6 years ago

#1552 closed help (fixed)

Unable to submit job from Puma to archer: return code 255

Reported by: scottyiu Owned by: um_support
Component: PUMA Keywords:
Cc: Platform:
UM Version:


I am trying to submit jobs from puma to archer. However, I am faced with the message:

MAIN_SCR: Calling Extract …
Extracting UMSCRIPTS including any branches…
UMSCRIPTS extract failed
See extract output file /home/scottyiu/um/um_extracts/xlchu/umscripts/ext.out
MAIN_SCR: Extract failed
MAIN_SCR stopped with return code 255

The ext.out file ends with:

Permission denied (publickey,keyboard-interactive).M
# Time taken: 0 s⇒ ssh -n -oBatchMode=yes mkdir -p /home/n02/n02/scottyiu/um/xlchu/umscripts/cfg
[FAIL] ssh -n -oBatchMode=yes mkdir -p /home/n02/n02/scottyiu/um/xlchu/umscripts/cfg failed (255) at /home/fcm/fcm-2015.02.0/bin/../lib/FCM1/ line 755.

I have redid the ssh keys for puma already but there is no difference.

Thank you.

Change History (4)

comment:1 Changed 6 years ago by scottyiu

I just wanted to add that I am able to ssh into archer from puma using only the puma passphase.

comment:2 Changed 6 years ago by ros

Hi Scott,

You need to be able to ssh from PUMA to ARCHER without a prompt for password or passphrase. It looks like you need to run ssh-add to attach your ssh-key to your ssh-agent. If you get the message Could not open a connection to your authentication agent. please follow the instructions in the FAQ:


comment:3 Changed 6 years ago by scottyiu

Thank You. It is ok now.

comment:4 Changed 6 years ago by ros

  • Resolution set to fixed
  • Status changed from new to closed
  • UM Version <select version> deleted
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