#1704 closed help (fixed)

Job submission error (CRAY)

Reported by: dan2012 Owned by: um_support
Priority: high Component: UMUI
Keywords: CRAY, UMUI Cc: dan.partridge@…
Platform: PUMA UM Version: 8.4



I am attempting to start one of my HadGem? simulations on the CRAY for the first time, and receive this error when submitting on the UMUI:

ERROR: can't read "pwstatus(xcml00,dapart)": no such element in array while attempting to access account dapart on host xcml00.

(Please respond to the cc address also, dan.partridge at aces.su.se, and my Oxford e-mail is currently not receiving external mail).

Any help on this would be greatly appreciated.
Many thanks,

Change History (7)

comment:1 Changed 19 months ago by grenville


Please just try again - I believe this happens to new Cray MONSooN users one time only.


comment:2 Changed 19 months ago by dan2012

Thanks Grenville,
I tried again and this time receive a new error:
ERROR: lander.monsoon-metoffice.co.uk: Permission denied while attempting to access account dapart on host xcml00.
I can log into monsoon and xcm fine through terminal however.

comment:3 Changed 19 months ago by ros

Hi Dan,

Have you set up your ssh-agent as detailed here: http://cms.ncas.ac.uk/wiki/MonsoonSshAgent


comment:4 Changed 19 months ago by grenville


Not sure, do you normally use /projects/ukca-meto/mdalvi as the target machine route directory - this is usually your space.


comment:5 Changed 18 months ago by dan2012

Dear Grenville,
Thanks for this, I had indeed missed changing one path in the UMUI that was causing this problem.
The job did now successfully submit, however, there is nothing in /output on the XCM.
On the new cray system, where does one check if a job crashes once it has submitted successfully?
Many thanks,

comment:6 Changed 18 months ago by ros

Hi Dan,

The job didn't submit successfully, you are trying to use an invalid project/account code: ukca-meto (See /projects/ukca-ox/dapart/xlyoa/umrecon/ext.out). I guess you need to change the account group to ukca-ox in the General details window.

Once the job has submitted successfully the .leave files will appear in ~/output.


comment:7 Changed 17 months ago by ros

  • Resolution set to fixed
  • Status changed from new to closed
Note: See TracTickets for help on using tickets.