Opened 22 months ago

Closed 21 months ago

#1725 closed help (answered)

Unable to access RDF

Reported by: charlie Owned by: um_support
Priority: normal Component: ARCHER
Keywords: Cc:
Platform: ARCHER UM Version:

Description

Hi,

No doubt you know about this problem by now, as I see there are at least 2 other tickets relating to this - but since Friday night I have been unable to access the RDF:

eslogin007:cjrw09$ ls /nerc/n02/n02/cjrw09/
ls: cannot access /nerc/n02/n02/cjrw09/: Stale NFS file handle

Please would you look into this?

Thanks

Charlie

Change History (2)

comment:1 Changed 22 months ago by grenville

Charlie

Please check with ARCHER - it appears that you are not getting their messages. The latest is

Dear Users

We are currently experiencing problems with the RDF and users will not be able to access /epsrc, /nerc and /general filesystems. Our systems team is investigating. We will let you know once we have more information.

Apologies for the inconvenience caused.

Best regards

The ARCHER Helpdesk Team
support@…

Grenville

comment:2 Changed 21 months ago by ros

  • Resolution set to answered
  • Status changed from new to closed
  • UM Version <select version> deleted
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