Opened 5 years ago
Closed 5 years ago
#1725 closed help (answered)
Unable to access RDF
| Reported by: | charlie | Owned by: | um_support |
|---|---|---|---|
| Component: | ARCHER | Keywords: | |
| Cc: | Platform: | ARCHER | |
| UM Version: |
Description
Hi,
No doubt you know about this problem by now, as I see there are at least 2 other tickets relating to this - but since Friday night I have been unable to access the RDF:
eslogin007:cjrw09$ ls /nerc/n02/n02/cjrw09/ ls: cannot access /nerc/n02/n02/cjrw09/: Stale NFS file handle
Please would you look into this?
Thanks
Charlie
Change History (2)
comment:1 Changed 5 years ago by grenville
comment:2 Changed 5 years ago by ros
- Resolution set to answered
- Status changed from new to closed
- UM Version <select version> deleted
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Charlie
Please check with ARCHER - it appears that you are not getting their messages. The latest is
Dear Users
We are currently experiencing problems with the RDF and users will not be able to access /epsrc, /nerc and /general filesystems. Our systems team is investigating. We will let you know once we have more information.
Apologies for the inconvenience caused.
Best regards
The ARCHER Helpdesk Team
support@…
Grenville