Opened 4 years ago

Closed 4 years ago

#1984 closed help (answered)

rose sgc not updating

Reported by: amenon Owned by: ros
Component: UM Model Keywords: Nesting suite
Cc: Platform: ARCHER
UM Version: 10.4



One forecast job in the nested suite was submitted yesterday and rose sgc still shows the status of that job as submitted. When I checked the job status in Archer with qstat 3950451 and when I checked the log files job.out and job.err, they both show that the job has succeeded already. Do you know why rose sgc is not updating it? I tried poll all and also tried reloading the suite and still rose sgc shows the same.


Change History (4)

comment:1 Changed 4 years ago by amenon

This is the link to the directory where the log files are

comment:2 Changed 4 years ago by ros

  • Owner changed from um_support to ros
  • Status changed from new to accepted

Hi Arathy,

Sometimes gcylc gets confused and will not update a task - we've not understood why yet. If you've checked the job.status file for the task and it says 'SUCCEEDED', then you can try right-clicking on the stuck task and change its status to succeeded. If gcylc isn't responding and updating the status, try closing the gcylc window and restarting it with rose sgc. If that doesn't work, shutdown the suite and then restart it with rose suite-run --restart and then it should definitely update itself.


comment:3 Changed 4 years ago by amenon

Thanks Ros, the job.status file showed that it has 'SUCCEEDED'. I changed its status to succeeded and restarted the suite. Now it started running the next job.


comment:4 Changed 4 years ago by ros

  • Resolution set to answered
  • Status changed from accepted to closed
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