Opened 4 years ago
Closed 4 years ago
#2048 closed help (fixed)
Cannot copy suite in ROSE
Reported by: | pjn | Owned by: | ros |
---|---|---|---|
Component: | Rose | Keywords: | |
Cc: | Platform: | PUMA | |
UM Version: |
Description
I encountered an issue when trying to copy suites in Rose. Initially, I set-up my puma and ARCHER accounts as described here
http://cms.ncas.ac.uk/documents/training/November2016/UM_practicals/getting-setup.html
If I then type 'rosie go &' in puma
the ROSE interface opens, but the following
Authentication realm: <https://code.metoffice.gov.uk:443> Met Office Code
occurs. Further, I receive a critical error window (see attachment).
I have tried deleting my .profile and .kshrc and afterwards went through the same process again, however, with the same result. Doing exactly the same in a clean account for the UKCA tutorial course next week did not reproduce the error. So, essentially, I find the error only in my puma account with the result that I cannot copy Rose suites. Could you help?
Attachments (1)
Change History (5)
Changed 4 years ago by pjn
comment:1 Changed 4 years ago by ros
- Owner changed from um_support to ros
- Status changed from new to accepted
- UM Version <select version> deleted
Hi Peer,
I know Luke's in conversation with the Met Office re your access to the UM MOSRS pages, which might have a bearing on this. Before I do any investigation, I just want to confirm that when you say you've done the same from a clean account on PUMA for the UKCA tutorial that you have successfully managed to copy a suite from that account using your peernowack MOSRS login?
Regards,
Ros.
comment:2 Changed 4 years ago by pjn
Hi Ros,
Yes, when I do the same using a clean PUMA account for the UKCA tutorial, using my MOSRS login, the same happens.
Best regards,
Peer
comment:3 Changed 4 years ago by ros
- Status changed from accepted to pending
Thanks Peer.
In that case, given the problem accessing the MOSRS UM pages, I suspect the issue is with your MOSRS account. We'll wait to hear from the Met Office that your account is setup correctly before investigating this further.
Cheers,
Ros.
comment:4 Changed 4 years ago by ros
- Resolution set to fixed
- Status changed from pending to closed
Problem fixed when MO sorted out Peer's MOSRS permissions.
screenshot of error when copying suite in ROSE