Opened 4 years ago

Closed 4 years ago

#2114 closed help (fixed)

PUMA/NERC - Forgotten username

Reported by: TomWebb Owned by: ros
Component: PUMA Keywords:
Cc: Platform: PUMA
UM Version:



I have been trying to login to

None of the usernames I have written down seem to work when I try to reset my password. I have tried tomwebb, TomWebb? and twebb. Is this different from my puma login when I use ssh? This is tomwebb.


Change History (3)

comment:1 Changed 4 years ago by ros

Hi Tom,

Your username for the PUMA Trac systems is the same as your PUMA login: TomWebb, but your password will be different to your PUMA login. Try changing your password in the master Trac: The email address you registered with was T.L.Webb AT (case sensitive). If that still doesn't work let us know and I'll recreate your Trac accounts.

Also the MONC repository URL you have referenced above has been superceded by the one on the Met Office Science Repository Service and mirrored here on PUMA:

BTW any queries regarding PUMA or any other NERC/NCAS machine need to be sent to the CMS Helpdesk:


comment:2 Changed 4 years ago by ros

  • Owner changed from um_support to ros
  • Status changed from new to accepted

comment:3 Changed 4 years ago by ros

  • Resolution set to fixed
  • Status changed from accepted to closed
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