Opened 22 months ago

Closed 22 months ago

Last modified 22 months ago

#2399 closed help (fixed)

Can't open Rose gui

Reported by: sara123fenech Owned by: um_support
Component: Rose/Cylc Keywords:
Cc: Platform:
UM Version: 10.2

Description

Hi,
I am having trouble opening rose GUI from exvmsrose. The error I'm getting is X11 connection rejected because of wrong authentication. After reading some of the tickets I thought this is due to my quota on PUMA being exceeded however I'm not sure what I can delete.

Is it possible to increase my PUMA quota please?

Many thanks,
Sara

Change History (3)

comment:1 Changed 22 months ago by andy

  • Resolution set to fixed
  • Status changed from new to closed

Hi Sara,

Quota increased to 3GB.

Regards
Andy

comment:2 Changed 22 months ago by ros

Hi Sara,

If you're trying to open the rose GUI on exvmsrose this has nothing to do with PUMA. On exvmsrose you have 86Gb in your /home directory 76Gb of which is in directory SavageLBC. Move this to /projects and see if that makes a difference.

Cheers,
Ros.

comment:3 Changed 22 months ago by sara123fenech

Hi Ros,

Many thanks for your help. I have now deleted some files and I can open the rose GUI with no problems.

Thanks
Sara

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