Opened 3 years ago

Closed 3 years ago

Last modified 3 years ago

#2399 closed help (fixed)

Can't open Rose gui

Reported by: sara123fenech Owned by: um_support
Component: Rose/Cylc Keywords:
Cc: Platform:
UM Version: 10.2

Description

Hi,
I am having trouble opening rose GUI from exvmsrose. The error I'm getting is X11 connection rejected because of wrong authentication. After reading some of the tickets I thought this is due to my quota on PUMA being exceeded however I'm not sure what I can delete.

Is it possible to increase my PUMA quota please?

Many thanks,
Sara

Change History (3)

comment:1 Changed 3 years ago by andy

  • Resolution set to fixed
  • Status changed from new to closed

Hi Sara,

Quota increased to 3GB.

Regards
Andy

comment:2 Changed 3 years ago by ros

Hi Sara,

If you're trying to open the rose GUI on exvmsrose this has nothing to do with PUMA. On exvmsrose you have 86Gb in your /home directory 76Gb of which is in directory SavageLBC. Move this to /projects and see if that makes a difference.

Cheers,
Ros.

comment:3 Changed 3 years ago by sara123fenech

Hi Ros,

Many thanks for your help. I have now deleted some files and I can open the rose GUI with no problems.

Thanks
Sara

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