#2420 closed help (fixed)

Can't shutdown and reload suites

Reported by: sara123fenech Owned by: um_support
Component: Rose/Cylc Keywords:
Cc: Platform:
UM Version: 10.2

Description

Hi,

I have just made changes to some LBCs paths that are required by my suite (u-av096) and now I need to reload my suite to continue running were it stopped.

However when running rose suite-run —reload, it seems to run but at the end it fails to load cylc:
[FAIL] ssh -oBatchMode=yes -oStrictHostKeyChecking=no exvmscylc.monsoon-metoffice.co.uk bash —login <<'STDIN'
[FAIL] set -eu
[FAIL] cd
[FAIL] mkdir -p cylc-run/u-av096/log
[FAIL] cd cylc-run/u-av096/log
[FAIL] ROSE_VERSION=2018.02.0
[FAIL] export ROSE_VERSION
[FAIL] ROSE_ORIG_HOST=exvmsrose.monsoon-metoffice.co.uk
[FAIL] export ROSE_ORIG_HOST
[FAIL] CYLC_VERSION=7.5.0
[FAIL] export CYLC_VERSION
[FAIL] cylc reload —force u-av096
[FAIL] 'STDIN' # return-code=1, stderr=
[FAIL] WARNING:
[FAIL] This computer is provided for the processing of official information.
[FAIL] Unauthorised access described in Met Office SyOps? may constitute a criminal offence.
[FAIL] All activity on the system is liable to monitoring.
[FAIL] Cannot connect: https://exvmscylc.monsoon-metoffice.co.uk:43061/command/reload_suite: HTTP Error 401: digest auth failed

I also tried to shutdown the suite using:

rose suite-shutdown —name=u-av096

but I get:
Cannot connect: https://exvmscylc.monsoon-metoffice.co.uk:43061/command/set_stop_cleanly?kill_active_tasks=False: HTTP Error 401: digest auth failed
[FAIL] cylc shutdown u-av096 —force —host=exvmscylc.monsoon-metoffice.co.uk # return-code=1

Any suggestions what I could do please?

Thanks
Sara

Change History (1)

comment:1 Changed 18 months ago by sara123fenech

  • Resolution set to fixed
  • Status changed from new to closed

I have now fixed this issue by removing the contact file in ~/cylc-run/SUITE/.service/contact

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