Opened 3 years ago
Closed 3 years ago
#2457 closed help (answered)
moo error
Reported by: | amenon | Owned by: | um_support |
---|---|---|---|
Component: | Monsoon | Keywords: | MASS, JASMIN, moo |
Cc: | Platform: | Monsoon2 | |
UM Version: |
Description
I am trying to access my data in MASS through Jasmin. I am getting the following error:
[amenon@mass-cli1 ~]$ moo ls moose:/devfc/u-ar437/field.pp/
ls: (failed with code ERROR_AUTHORISATION) permission denied.
uk.gov.meto.moose.business.requesthandler.service.exceptions.AuthorisationException?: org.springframework.remoting.RemoteAccessException?: Could not access HTTP invoker remote service at https://exvmobsslcpprd01:443/controllerProxy/service/STORAGE; nested exception is java.io.IOException: Did not receive successful HTTP response: status code = 401, status message = [Unauthorized]
ls: failed (2)
I also tried re-setting my password, that also doesn’t work. I have installed moose long time back and was not using it recently. Could you please help to sort this out? Many thanks
Change History (3)
comment:1 Changed 3 years ago by willie
- Platform changed from Other to Monsoon2
comment:2 Changed 3 years ago by amenon
Thanks Willie. I have contacted the Monsoon help desk.
Cheers,
Arathy
comment:3 Changed 3 years ago by willie
- Resolution set to answered
- Status changed from new to closed
Hi Arathy,
It works for me. I think this is down to your MASS set up - the Monsoon help desk can help you with this - see https://collab.metoffice.gov.uk/twiki/bin/view/Support/ServiceSupport.
Regards
Willie