Opened 2 years ago
Closed 2 years ago
#2571 closed help (fixed)
No module named um_utils.fixframe
Reported by: | nx902220 | Owned by: | ros |
---|---|---|---|
Component: | Monsoon | Keywords: | |
Cc: | Platform: | ||
UM Version: | 10.5 |
Description
Hi,
Since last week my suite u-az169 has been failing at ukv_start and I do not think I have made any changes to the suite which would have caused the error.
Do you know if fixframe has changed?
The error message is below:
Killed by signal 15.
WARNING:
This computer is provided for the processing of official information.
Unauthorised access described in Met Office SyOps? may constitute a criminal offence.
All activity on the system is liable to monitoring.
Traceback (most recent call last):
File "/projects/um1/bin/mule-fixframe", line 9, in <module>
load_entry_point('um-utils==2017.08.1', 'console_scripts', 'mule-fixframe')()
File "/opt/python/gnu/2.7.9/lib/python2.7/site-packages/distribute-0.6.28-py2.7.egg/pkg_resources.py", line 337, in load_entry_point
return get_distribution(dist).load_entry_point(group, name)
File "/opt/python/gnu/2.7.9/lib/python2.7/site-packages/distribute-0.6.28-py2.7.egg/pkg_resources.py", line 2311, in load_entry_point
return ep.load()
File "/opt/python/gnu/2.7.9/lib/python2.7/site-packages/distribute-0.6.28-py2.7.egg/pkg_resources.py", line 2017, in load
entry = import(self.module_name, globals(),globals(), __name__?)
ImportError?: No module named um_utils.fixframe
2018-08-08T12:05:07Z CRITICAL - failed/EXIT
Best wishes,
Lewis
Change History (6)
comment:1 Changed 2 years ago by ros
comment:2 Changed 2 years ago by ros
- Owner changed from um_support to ros
- Status changed from new to accepted
Hi Lewis,
You now need to load the scitools module to gain access to the the python tools.
In ~/roses/u-az169/suite.rc add an extra module load line to the pre-script= in the [[XCD]] section:
module load scitools
Cheers,
Ros.
comment:3 Changed 2 years ago by nx902220
Hi Ros,
I have done what you suggest but it fails with the same error message.
Cheers,
Lewis
comment:4 Changed 2 years ago by willie
Hi Lewis,
The mule utilities are no longer in $UMDIR/bin but are set up in the scitools module. So you also need to modify the retrieve_ukv_data script in your suite, by replacing $UMDIR/bin/mule-fixframe with mule-fixframe.
Willie
comment:5 Changed 2 years ago by nx902220
Hi Ros, Willie,
After following comment 4 I no longer get the error.
Thanks,
Lewis
comment:6 Changed 2 years ago by willie
- Resolution set to fixed
- Status changed from accepted to closed
Hi Lewis,
A python directory appears to have gone walkies on the XCS which I believe is the cause of your problem. I've emailed the Met Office to determine what's going on.
Cheers,
Ros