Opened 3 years ago

Closed 3 years ago

#2583 closed help (fixed)

Stuck suites

Reported by: laurahb Owned by: um_support
Component: UM Model Keywords:
Cc: Platform:
UM Version:


Last night my puma quota was exceeded so everything stopped running.
I've cleared some space and managed to resubmit 3 suites but I have two that are stuck:
u-ba521 is stuck on "submit-retrying"
u-ba234 thinks it's running but isn't actually running on ARCHER.
I've tried rose suite-shutdown (and also with — —now and — —kill) but they are still stuck.
Is there any way to unstick them?

Change History (3)

comment:1 Changed 3 years ago by ros

Hi Laura,

See Stopping non-responsive suites for instructions on how to get brutal and kill a stuck suite. You should then be able to run rose suite-run to start the suite from the beginning again or rose suite-run --restart to restart it from where it left off. If you're going the restart option you may find you need to manually trigger the task you want to run.


comment:2 Changed 3 years ago by laurahb

Thanks, that's exactly what I needed. Now all un-stuck and running.

comment:3 Changed 3 years ago by laurahb

  • Resolution set to fixed
  • Status changed from new to closed
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