Opened 3 years ago

Closed 3 years ago

#2587 closed help (answered)

UMUI Tutorial 8.4 - Error while submitting tutorial job

Reported by: jjas3 Owned by: ros
Component: UM Model Keywords:
Cc: Platform:
UM Version:


I am currently working through the UMUI tutorial at version 8.4 found at this link:

When submitting the job 'XODOA' I get the following error (also attached):

'Extracting UMATMOS including any branches…..
UMATMOS extract failed
MAIN_SCR: Extract failed'

Looking at the output file at /home/jjas3/um/um_extracts/xodoa/umatmos/ext.out
it looks like the error might be coming from an inccorect URL?

Many thanks

Attachments (1)

Screenshot from 2018-08-23 11-59-46.png (20.8 KB) - added by jjas3 3 years ago.

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Change History (3)

Changed 3 years ago by jjas3

comment:1 Changed 3 years ago by ros

  • Owner changed from um_support to ros
  • Status changed from new to accepted


I think this is the result of an update earlier this week to PUMA's SSL certificate which we are working to fix.

In the meantime please run the following command on PUMA and either temporarily or permanently accept the certificate.

puma$ fcm ls fcm:jules-tr


comment:2 Changed 3 years ago by willie

  • Resolution set to answered
  • Status changed from accepted to closed
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