#2646 closed help (fixed)

Security issue running on Archer

Reported by: apm Owned by: ros
Component: Rose/Cylc Keywords:
Cc: Platform: PUMA
UM Version:

Description

I am running a couple of suites on Archer via Puma, which I wanted to restart.

I changed my MOSRS password this morning, but this seems to have confused the system. I closed my Rose and Cylc windows and my Rose interactive screen, logged out of Puma and then back in again with the new password. Now I can restart one of my suites (u-av351), but not the other (u-ba494). In the latter case, I can open a Rose window for the suite with no trouble, but if I click on the Cylc button I get this:

ERROR: security reasons
incorrect suite passphrase?

If I try to kiil the job on Puma, this happens:

rose suite-shutdown — —kill
Really shutdown u-ba494 at puma.nerc.ac.uk? [y or n (default)] y

security reasons
[FAIL] cylc shutdown u-ba494 —force —host=puma.nerc.ac.uk —kill # return-code=1

I have tried closing everything down and logging in again, but this doesn't fix it.

Does this look at all familiar?

Thanks,

Alex

Change History (2)

comment:1 Changed 13 months ago by ros

  • Component changed from UM Model to Rose/Cylc
  • Owner changed from um_support to ros
  • Platform set to PUMA
  • Status changed from new to accepted

Hi Alex,

Please follow the instructions here to force the suite shutdown: http://cms.ncas.ac.uk/documents/training/April2018/practicals/html/useful-information.html#problems-shutting-down-suites

Cheers,
Ros.

comment:2 Changed 13 months ago by willie

  • Resolution set to fixed
  • Status changed from accepted to closed
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