Opened 2 years ago

Closed 2 years ago

Last modified 2 years ago

#2875 closed help (answered)

not able to connect to rdf

Reported by: xd904476 Owned by: um_support
Component: ARCHER Keywords: RDF
Cc: Platform: ARCHER
UM Version:


Hi, this morning my suite u-b699 stopped working because it could not connect to archer. I tried restrting my ssh agent and it seemesd to work but I still have problems logging in dtn02.
If I try the manual loggin through puma I get this error:

Initialising new SSH agent…
Met Office Science Repository Service password:
Subversion password cached Hello danielaflocco
Rosie password cached
xd904476@puma:/home/xd904476> ssh-add
Enter passphrase for /home/xd904476/.ssh/id_rsa:
Identity added: /home/xd904476/.ssh/id_rsa (/home/xd904476/.ssh/id_rsa)
xd904476@puma:/home/xd904476> ssh dflocco@…
dflocco@…'s password:
Last login: Mon Apr 15 07:04:06 2019 from
Could not chdir to home directory /nerc/n02/n02/dflocco: Stale file handle
/usr/bin/xauth: error in locking authority file /nerc/n02/n02/dflocco/.Xauthority
-bash: /nerc/n02/n02/dflocco/.bash_profile: Stale file handle

I also cannot login into archer from puma (says my pwd is wrong), while if I log in directly it accepts the pwd but it hangs.
Any ideas or suggestions pls?


Change History (3)

comment:1 Changed 2 years ago by dcase


ARCHER is struggling with cooling issues. Check the status ( to follow this.


comment:2 Changed 2 years ago by ros

  • Resolution set to answered
  • Status changed from new to closed

comment:3 Changed 2 years ago by ros

  • Component changed from UM Model to ARCHER
  • Keywords RDF added
  • Platform set to ARCHER
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