Opened 9 months ago

Closed 9 months ago

#2998 closed help (answered)

rose suite-run hanging

Reported by: wcollins Owned by: ros
Component: UM Model Keywords:
Cc: Platform: Monsoon2
UM Version:

Description

I can no longer run jobs from the rose editor on MonSSoon. The rose suite-run window just hangs. This happens for every suite I try, and they've run previously.

The "show log" button produces:

[INFO] 2019-08-22T12:39:19+0000 cylc get-global-config -i [hosts][localhost]run\ directory
[INFO] 2019-08-22T12:39:19+0000 cylc get-global-config -i [hosts][localhost]work\ directory
[INFO] 2019-08-22T12:39:19+0000 Configuration: /home/d02/wcolli/roses/u-bl990/
[INFO] 2019-08-22T12:39:19+0000 file: rose-suite.conf
[INFO] 2019-08-22T12:39:19+0000 cylc —version
[INFO] 2019-08-22T12:39:19+0000 export CYLC_VERSION=7.8.3
[INFO] 2019-08-22T12:39:19+0000 export ROSE_ORIG_HOST=xcslc0
[INFO] 2019-08-22T12:39:19+0000 export ROSE_SITE=
[INFO] 2019-08-22T12:39:19+0000 export ROSE_VERSION=2019.01.2
[INFO] 2019-08-22T12:39:19+0000 create: log.20190822T123919Z
[INFO] 2019-08-22T12:39:19+0000 delete: log
[INFO] 2019-08-22T12:39:19+0000 symlink: log.20190822T123919Z ⇐ log
[INFO] 2019-08-22T12:39:19+0000 tar -czf log.20190816T162229Z.tar.gz log.20190816T162229Z

If I try on the command line I get:
wcolli@xcslc0:~/roses/u-bl983> rose suite-run
[INFO] export CYLC_VERSION=7.8.3
[INFO] export ROSE_ORIG_HOST=xcslc0
[INFO] export ROSE_SITE=
[INFO] export ROSE_VERSION=2019.01.2
[INFO] create: log.20190822T125507Z
[INFO] delete: log
[INFO] symlink: log.20190822T125507Z ⇐ log
where it hangs after the last step.

Any ideas?
Thanks,
Bill

Change History (5)

comment:1 Changed 9 months ago by ros

Hi Bill,

The maintenance session that was announced for today on the Lustre filesystem including the /projects disk has overrun. They are hoping to have the machine back fully by 1500. See the Monsoon Yammer for full details.

Regards,
Ros.

Last edited 9 months ago by ros (previous) (diff)

comment:2 Changed 9 months ago by wcollins

How do I get Monsoon Yammer? I've tried clicking on the link given in
https://collab.metoffice.gov.uk/twiki/bin/view/Newsgroups/WebHome i.e. to https://www.yammer.com/metoffice.gov.uk but that just takes me back to my Reading Yammer page.
Thanks,
Bill.

comment:3 Changed 9 months ago by ros

  • Owner changed from um_support to ros
  • Status changed from new to accepted

Hi Bill,

Yes that is correct, it takes you to your Yammer network, which would be Reading. Once logged into Yammer, down the left hand side of the page you should see a list of Yammer groups that you are a member of. If the Monsoon Collaboration Service is not listed then you have not joined that group. If that is the case then you need to email the Monsoon team and ask to be added to the Monsoon Yammer group - you will then receive an invite email.

Regards,
Ros.

comment:4 Changed 9 months ago by ros

P.S. The maintenance work is still ongoing.

comment:5 Changed 9 months ago by willie

  • Platform set to Monsoon2
  • Resolution set to answered
  • Status changed from accepted to closed
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