Opened 5 months ago

Closed 3 months ago

Last modified 3 months ago

#3227 closed help (answered)

Accessing pumatest from home

Reported by: c.c.symonds Owned by: um_support
Component: PUMA Keywords: pumatest, ssh
Cc: Platform: PUMA
UM Version:



Like most at the moment, I'm working remotely. I'm trying to access pumatest but it resets my connection whenever I try to ssh in from my computer. This doesn't happen when I ssh to puma, or when I log in via my institute gateway. I'd prefer to access pumatest directly as there are many who want to use the UoL vpn at the moment and a limited number of licences/amount of bandwidth. Is the issue likely to be a setting on my end, or is pumatest set up to only accept connections from certain domains (like jasmin-login1 is)?


Change History (3)

comment:1 Changed 5 months ago by ros

Hi Chris,

You need to login to pumatest from an academic IP. Try going through puma.


comment:2 Changed 3 months ago by ros

  • Resolution set to answered
  • Status changed from new to closed

comment:3 Changed 3 months ago by ros

  • UM Version <select version> deleted
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