Opened 8 weeks ago

Closed 8 weeks ago

#3263 closed help (fixed)

pptransfer failed

Reported by: s1895566 Owned by: ros
Component: Archiving Keywords:
Cc: Platform: NEXCS
UM Version:


pptransfer to jasmin failed with unknown error. However, I was able to copy the said command and run it manually. Any idea what caused the error? Thanks!

[WARN]  Transfer command failed: rsync -av --stats --rsync-path="mkdir -p /group_workspaces/jasmin4/edin_cesd/edenau/u-bu226/19790101T0000Z && rsync" /projects/nexcs-n02/edenau/archive/u-bu226/19790101T0000Z/
[ERROR] Unknown Error - Return Code=255
[FAIL]  Command Terminated
[FAIL] Terminating PostProc...
[FAIL] # return-code=1
2020-05-13T01:28:43Z CRITICAL - failed/EXIT

Change History (4)

comment:1 Changed 8 weeks ago by ros

  • Component changed from NEXCS to Archiving
  • Owner changed from um_support to ros
  • Platform set to NEXCS
  • Status changed from new to accepted

Hi Eden,

If you look a couple of lines above the message you posted there is a permission denied - so it couldn't log you in to JASMIN:

Permission denied (publickey,gssapi-keyex,gssapi-with-mic).
rsync: connection unexpectedly closed (0 bytes received so far) [sender]
rsync error: unexplained error (code 255) at io.c(641) [sender=3.0.4]

When you ran the command on the command line were you prompted for your JASMIN passphrase or did it go through without you typing anything?


comment:2 Changed 8 weeks ago by s1895566

I ran the following command and typed in the passphrase before everything

eval $(ssh-agent -s) && ssh-add ~/.ssh/id_rsa_jasmin

And I was able to ssh in to JASMIN manually, and to rsync data into JASMIN manually (by copying the rsync command in the warning line). However, pptransfer still fails.

comment:3 Changed 8 weeks ago by ros


That only adds the key to your interactive session. I will send you an email with instructions on what you need to do.


comment:4 Changed 8 weeks ago by ros

  • Resolution set to fixed
  • Status changed from accepted to closed
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