Opened 7 months ago

Closed 6 months ago

#3343 closed help (fixed)

Permission denied (keyboard-interactive).

Reported by: wolfiex Owned by: ros
Component: SSH Keywords:
Cc: Platform: Monsoon2
UM Version:



wolfiex@puma:/home/wolfiex> ssh -Y

Welcome to the Met Office

WARNING: This computer is provided for the processing of OFFICIAL
information. Unauthorised access may constitute a criminal offence.
By continuing to use this facility you agree to abide by the Cyber                                   
Security in Practice policy. All activity on the system is liable
to monitoring in accordance with the Monitoring policy.

Permission denied (keyboard-interactive).


I have recently been forced to change my MetOffice? Password. Having just done this I tried to log into the lander page (this used to work) and it is no longer doing so. Its not even asking me to enter a password as I used to.

I looked up another ticket from google which suggested using the full username whilst sshing, but I am already doing that (so not particularly helpful).

Using there are *no matches found*, so that does not help either.

Change History (4)

comment:1 Changed 7 months ago by ros

  • Owner changed from um_support to ros
  • Platform set to Monsoon2
  • Status changed from new to accepted

Hi Daniel,

Your Monsoon username is dellis.

danielellis is your MOSRS account for accessing the source code repositories.


comment:2 Changed 7 months ago by wolfiex

Hi Ros,

That makes sense. Do you know if it is at all possible to change these so they are the same?


comment:3 Changed 7 months ago by ros

Hi Dan,

These are the naming conventions the Met Office use for these systems so unfortunately it is not possible to change the usernames to be the same.


comment:4 Changed 6 months ago by ros

  • Resolution set to fixed
  • Status changed from accepted to closed
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