Opened 9 months ago

Closed 9 months ago

#3481 closed help (fixed)

Batch job submission failed from puma to archer2

Reported by: mmc70 Owned by: um_support
Component: UKESM Keywords: archer2
Cc: Platform: ARCHER2
UM Version: 11.1

Description

Dear Helpdesk,

I would like to seek for your help as I am unable to submit my job from puma to archer2 with the following error message:

[job-submit cmd] cylc jobs-submit —host=login.archer2.ac.uk —remote-mode — '$HOME/cylc-run/u-cc675/log/job' 19790101T0000Z/install_cold/01
[job-submit ret_code] 1
[job-submit out] 2021-02-26T11:26:18Z|19790101T0000Z/install_cold/01|1|None
(login.archer2.ac.uk) 2021-02-26T11:26:18Z [STDERR] sbatch: error: Batch job submission failed: Invalid account or account/partition combination specified
[(('event-mail', 'submission failed'), 1) ret_code] 0

My suite is u-cc675, which is a copy of u-be303/archer 2, one of the standard jobs for archer2 in http://cms.ncas.ac.uk/wiki/Archer2. As suggested in ticket #3469, I have copied the archer-tests.rc to archer2-tests.rc to satisfy the dependency.

From the error message, I think it might be a connection issue to the archer2 account but I could not figure out how to solve this issue. When I ssh from puma to archer2 I received the message expected in http://cms.ncas.ac.uk/wiki/Archer2/SshAgentSetup, so I think the SSH setup is done correctly.

Thanks in advance for your help.

Change History (3)

comment:1 Changed 9 months ago by ros

Hi,

Try changing your account group from n02-ncas to n02. The individual budgets are not all set up yet.

Regards,
Ros.

comment:2 Changed 9 months ago by mmc70

Thank you!

Regards,
May

comment:3 Changed 9 months ago by ros

  • Resolution set to fixed
  • Status changed from new to closed
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