Opened 11 years ago

Closed 11 years ago

#431 closed help (worksforme)

xancil hangs

Reported by: anmcr Owned by: jeff
Component: UM Tools Keywords:
Cc: Platform:
UM Version: 6.1

Description

Hello,

I run xancil on HECToR. When I enter the 'grid configuration' screen xancil 'hangs' — my PC also hangs.

Can you please help?

Thanks,

Andrew

Change History (3)

comment:1 Changed 11 years ago by jeff

  • Owner changed from um_support to jeff
  • Status changed from new to accepted

Hi Andrew

Xancil on Hector works fine here, and no one else has contacted us about this problem. It sounds like a problem with your X server, are you doing this using windows? What X server do you use and what version of windows?

Jeff.

comment:2 Changed 11 years ago by anmcr

Dear Jeff,

I used my laptop rather than my pc and connected fine to Xancil. I am using windows, but nor sure if it was a problem with my X server. If I have any other problems I'II get out IT department to sort it out.

Thanks for your help,

Andrew

comment:3 Changed 11 years ago by jeff

  • Resolution set to worksforme
  • Status changed from accepted to closed
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