Opened 10 years ago

Closed 10 years ago

#593 closed help (fixed)

ssh passkey problems, vn7.3

Reported by: sws04jc Owned by: ros
Component: FCM Keywords: ssh agent
Cc: Platform:
UM Version: 7.3



I'm attempting to submit a 7.3 job for the first time. My ext.out file informs me that the ssh passkey is not being accepted on Hector, so the job fails.

I have indeed followed the step-by-step instructions provided here:
In fact I've repeated these steps several times. I can confirm that ssh agent is running in my puma session. I can also confirm that the passkeys have copied to my hector account.

Any ideas?

I realise that this has been a common problem, so I've trawled the helpdesk for previous entries and suggested solutions. I think I've tried them all, plus I've has some help from Willie, but I'm still stuck (hence this ticket).

Thanks in advance for your help,

Jeff Chagnon

puma user: sws04jc
jobid: xfvxb
hector user: jchagnon

Change History (2)

comment:1 Changed 10 years ago by ros

  • Status changed from new to accepted

Hi Jeff,

It'll be easier if I pop down and have a look rather than send emails back and forth. I'll be down in about 10 minutes, if that's ok.


comment:2 Changed 10 years ago by ros

  • Resolution set to fixed
  • Status changed from accepted to closed

This ticket is now being closed.

For reference, the problem of the passkeys not working was tracked down to the permissions of the user $HOME directory.

If the $HOME directory has write permission set for either group or other (E.g drwxrwxrwx) then ssh passkeys will not work.

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