Opened 10 years ago

Closed 10 years ago

#686 closed help (fixed)

Problem sshing from puma to hector

Reported by: swr05keh Owned by: ros
Component: PUMA Keywords:
Cc: Platform:
UM Version: 7.1



I'm having problems submitting jobs to Hector this afternoon because I can't establish an ssh connection from Puma to Hector. Each time I submit a job it asks for my passphrase on machine phase2b. I tried setting up my ssh agent on puma again, but when I type ssh-add I get the error "Could not open a connection to your authentication agent."

Is there a problem with Puma or is there some problem with my account?


Change History (3)

comment:1 Changed 10 years ago by ros

  • Owner changed from um_support to ros
  • Status changed from new to accepted

Hi Kirsty,

Your ssh agent has stopped running for some reason.

Try the following to get it going again:
(This assumes you have the standard setup as per ssh instructions)

1) Delete the file $HOME/.ssh/environment.puma on PUMA
2) Log out of PUMA and log back in again. You should see a message saying "initialising new ssh-agent"
3) Run ssh-add which should then prompt for your passphrase.

You should then be able to login to HECToR from PUMA without the password prompt.


comment:2 Changed 10 years ago by swr05keh

Thanks, that works fine now.

comment:3 Changed 10 years ago by ros

  • Resolution set to fixed
  • Status changed from accepted to closed
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