Opened 9 years ago

Closed 9 years ago

#741 closed help (fixed)

ssh to puma not working

Reported by: simon.tett Owned by: um_support
Component: UM Model Keywords:
Cc: Platform:
UM Version:



when I ssh to puma from one of my school's computers I get an error message. Local IT are bemused…


We have had a good look at this and drawn a blank.
Every other combination of machines we have tried to connect to puma or from adder behaves OK.
We can't find anything much different about the way

adder is set up.

Perhaps you could contact the hepdesk at the puma end and ask if they can shed any light.

It might be helpful to them to give an exact time of a failed attempt. For example, I just did this:

[adder] ~ $ date ; ssh ; date Thu Nov 17 15:06:20 GMT 2011
ssh_exchange_identification: Connection closed by remote host Thu Nov 17 15:06:25 GMT 2011


The University of Edinburgh is a charitable body, registered in Scotland, with registration number SC005336.

Change History (3)

comment:1 Changed 9 years ago by ros

Hi Simon,

I think your machine IP has probably made it onto the deny hosts list and that is why your connection is being refused. I'll pass this onto Andy who will be able to sort this out for you.


comment:2 Changed 9 years ago by ros

  • UM Version <select version> deleted

Hi Simon,

You should be able to login ok now.


comment:3 Changed 9 years ago by ros

  • Resolution set to fixed
  • Status changed from new to closed
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