Opened 9 years ago

Closed 9 years ago

#867 closed help (fixed)

can't submit UMUI job to Monsoon

Reported by: dstork Owned by: um_support
Component: UMUI Keywords:
Cc: Platform:
UM Version: 7.8


I'm trying to submit a UMUI job from PUMA to Monsoon for the first time. It asks for my Monsoon passcode which is OK and then for my PUMA password, which it doesn't accept for some reason. The only thing I can think of is that I have a couple of special characters in my password which perhaps are interpreted differently in the UMUI panel? Any help appreciated.

I have set up ssh-agent etc. on PUMA.

Change History (3)

comment:1 Changed 9 years ago by ros

Hi Dave,

Can you make sure you have followed all the instructions on ssh setup on the webpage

please? You then shouldn't be asked for your PUMA password at all, just your MONSooN passcode.

Without being able to see your .ssh directories I would guess that you are missing the step where you put your public key into the ~/.ssh/authorized_keys file on PUMA.

Hope that helps.


comment:2 Changed 9 years ago by dstork

Hi Ros,

It seems to be working now thanks. Perhaps I needed to log off and on again after I set up the ssh stuff?


comment:3 Changed 9 years ago by ros

  • Resolution set to fixed
  • Status changed from new to closed
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