Opened 13 years ago

Closed 13 years ago

#93 closed help (fixed)

Problems submitting jobs from PUMA

Reported by: s.outten@… Owned by: jeff
Component: UMUI Keywords:
Cc: Platform:
UM Version:


I'm trying to submit a job to HPCx from PUMA.
I process the jobs with no problems.
I submit the job and provide my password for HPCx.
The job is copied over to HPCx and then the UMUI stops on the box that says 'Submitting'.
After a couple of minutes, it says that its connection to HPCx has timed out.
I've submitted jobs from PUMA before without problems. The last one was about 2 weeks ago.
The job I'm trying to submit is xclom.

Please let me know if you need more information.


Stephen Outten, UEA

Change History (2)

comment:1 Changed 13 years ago by jeff

  • Status changed from new to assigned

Hi Stephen

You can get the umui to give more information when you use the submit button. Close down the umui and in a terminal window type


for ksh/bash or


for csh. Now restart the umui and try and submit the job again. There should now be more output which may show you the problem. If its not obvious then copy the output into the helpdesk and I will take a look at it.


comment:2 Changed 13 years ago by jeff

  • Resolution set to fixed
  • Status changed from assigned to closed

As I haven't heard anything more on this I'll assume everything is okay now and close the query.


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