20:01 Ticket #3118 (budget n02-FEBBRAIO does not have enough resource) created by mtodt
Hi I am trying to run a suite on ARCHER using the group n02-FEBBRAIO but …


13:24 Ticket #3117 (Cannot create land surface fraction ancillary suitable for MORUSES) created by nx902220
Hi, I am taking the qrparm.veg.frac file which contains 10 pseudo levels …


15:08 Ticket #3110 (3 hourly accumulation in time profile) closed by ros
11:28 Ticket #3101 (Mass @ Jasmin problem extracting) closed by ros
11:28 Ticket #3099 (Archiving netcdf files / Error message: Supplied buffer too small) closed by ros
11:23 Ticket #3093 (Submitting revised suite without changing code - won't submit) closed by ros
11:22 Ticket #3089 (ARCHER running slowly) closed by ros
answered: Sorry this ticket wasn't replied to. In general, when this happens, it's …
11:12 Ticket #3086 (suite failing at the "coupled" stage) closed by ros
11:11 Ticket #3082 (node down) closed by ros
answered: I presume this has now been resolved. Please reopen if not. Regards, …
11:07 Ticket #3075 (missing months with postprocessing task and Gregorian calendar) closed by ros
11:06 Ticket #3063 (error of missing partial sums) closed by ros
answered: Hi Dani, I assume this ticket was dealt with as part of another ticket or …
10:39 Ticket #3062 (Archive Integrity Error) closed by ros
answered: Closing due to lack of activity.
10:38 Ticket #3056 (GRIB start dump) closed by ros
10:06 Ticket #3116 (error using pp_merge) created by ambrogio
Dear Helpdesk, I am using the pp_merge routine, part of PPFileTools, to …
09:55 Ticket #3114 (Cylc shoutdown failed) closed by ros
09:50 Blog: CMS Support over Christmas Period created by ros


10:35 Ticket #3115 (Error from routine: CHK_OPTS_MOD:CHK_INT_STR called by CHECK_NLSTCGEN) created by luciad
Hello, I am getting this error, while running the suite u-bo228 on …


15:29 Ticket #3114 (Cylc shoutdown failed) created by dgalea
I am trying to run a suite which is a copy of a training suite but I have …
10:17 Ticket #3113 (UKESM-AMIP pptransfer) created by eelrm
Hello, I'm running several suites (e.g., u-bp572) that seem to be stuck …
09:26 Ticket #3112 (Increase storage) closed by grenville
answered: increased to 1TB Grenville
08:02 CDDS edited by grenville


17:48 Ticket #3112 (Increase storage) created by luciad
Hello, I would like to increase the storage for my account on …
15:51 Ticket #3111 (Module 'scitools' is currently not loaded) created by luciad
Hello, I am trying to run a new application python code within a suite …
15:08 Ticket #3110 (3 hourly accumulation in time profile) created by amenon
Dear CMS team, I have an issue with outputting some diagnostics every 3 …
11:02 Ticket #3109 (scratch space on PUMA) closed by andy
fixed: Hi Patrick, I have increased your home directory quota on puma from 1GB …


15:09 Ticket #3109 (scratch space on PUMA) created by pmcguire
Hi It looks like I keep running out of space in my home directory on PUMA …


16:35 Ticket #3076 (I can't submit new jobs) closed by ros
fixed: Closing ticket - 4 weeks have passed since last comment, assuming this is …
13:29 Ticket #3108 (integrate JULES vegetation acclimation branch into UM) created by vidale
Hi Patrick Can you integrate the JULES vegetation acclimation branch into …


13:55 Ticket #3107 (error in PPtransfer) created by xd904476
Hi, I am issues when transferring data from the RDF to Jasmin. The error …
12:42 CDDS edited by valeriu
12:09 CDDS edited by valeriu
09:20 Ticket #3104 (Nesting Suite Tutorial 2019 - DM Initial Conditions File) closed by dcase
fixed: Jez, I'll close this ticket, if you don't mind. It can be reopened if the …


15:13 Ticket #3106 (ARCHER /home quota increase) created by eeac
Hi, I'm currently running a few more simulations, could you please …


12:37 Ticket #3105 (RosePOpenError - Nested Suite Tutorial 2019) closed by ros
11:59 Ticket #3105 (RosePOpenError - Nested Suite Tutorial 2019) created by Jez.Carter
Dear CMS, I'm attempting to follow the steps for task 1 of the nested …
10:54 Ticket #3103 (PUMA password reset) closed by andy
fixed: Hi Sophie, I have reset your password and sent the new one to your Leeds …
10:43 Ticket #3104 (Nesting Suite Tutorial 2019 - DM Initial Conditions File) created by Jez.Carter
Dear CMS, I've been trying to follow the following tutorial on running …
10:37 Ticket #3103 (PUMA password reset) created by SophieGrunau
I am a new user but my password is not working. Could you possibly reset …


19:36 Ticket #3102 (Dump file cannot be read) created by mtodt
Hi My model run is crashing when using a particular start dump (that …
14:55 Ticket #3101 (Mass @ Jasmin problem extracting) created by jjas3
Hi All, I'm using a .sh script to extract PP data from mass on jasmin for …
12:00 CDDS edited by valeriu
10:48 CDDS edited by grenville
10:47 CDDS edited by grenville
10:25 Ticket #3056 (GRIB start dump) reopened by ros
Hi Markus, I am in the process of copying these files from the Met Office …


09:25 CDDS edited by grenville
08:57 Ticket #3079 (Automatic archiving for the nesting suite) closed by grenville
answered: Peter I'm assuming it did work. Grenville
08:50 Ticket #3074 (Changing the SST file in ROSE) closed by grenville
08:48 Ticket #3066 (Using ROSE on ARCHER) closed by grenville
08:47 Ticket #3056 (GRIB start dump) closed by grenville
answered: I believe this is no longer relevant
08:46 Ticket #3081 (Global 1/12° NEMO Rose suite on Archer?) closed by grenville
08:44 Ticket #3084 (simulation submission retry failed) closed by grenville


14:15 Ticket #3100 (Post-processing error running UKESM on MONSOON during 5-month PI control ...) created by gmann
Dear NCAS-CMS helpdesk, Wuhu Feng is getting a problem with …
10:19 Ticket #3096 (Disk I/O error - work quota) closed by ros
completed: Discussion of postproc continued in original ticket #3075
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