Trac Ticket Queries

In addition to reports, Trac provides support for custom ticket queries, used to display lists of tickets meeting a specified set of criteria.

To configure and execute a custom query, switch to the View Tickets module from the navigation bar, and select the Custom Query link.


When you first go to the query page the default filter will display tickets relevant to you:

  • If logged in then all open tickets it will display open tickets assigned to you.
  • If not logged in but you have specified a name or email address in the preferences then it will display all open tickets where your email (or name if email not defined) is in the CC list.
  • If not logged and no name/email defined in the preferences then all open issues are displayed.

Current filters can be removed by clicking the button to the left with the minus sign on the label. New filters are added from the pulldown lists at the bottom corners of the filters box ('And' conditions on the left, 'Or' conditions on the right). Filters with either a text box or a pulldown menu of options can be added multiple times to perform an or of the criteria.

You can use the fields just below the filters box to group the results based on a field, or display the full description for each ticket.

Once you've edited your filters click the Update button to refresh your results.

Clicking on one of the query results will take you to that ticket. You can navigate through the results by clicking the Next Ticket or Previous Ticket links just below the main menu bar, or click the Back to Query link to return to the query page.

You can safely edit any of the tickets and continue to navigate through the results using the Next/Previous/Back to Query links after saving your results. When you return to the query any tickets which were edited will be displayed with italicized text. If one of the tickets was edited such that it no longer matches the query criteria the text will also be greyed. Lastly, if a new ticket matching the query criteria has been created, it will be shown in bold.

The query results can be refreshed and cleared of these status indicators by clicking the Update button again.

Saving Queries

Trac allows you to save the query as a named query accessible from the reports module. To save a query ensure that you have Updated the view and then click the Save query button displayed beneath the results. You can also save references to queries in Wiki content, as described below.

Note: one way to easily build queries like the ones below, you can build and test the queries in the Custom report module and when ready - click Save query. This will build the query string for you. All you need to do is remove the extra line breaks.

Note: you must have the REPORT_CREATE permission in order to save queries to the list of default reports. The Save query button will only appear if you are logged in as a user that has been granted this permission. If your account does not have permission to create reports, you can still use the methods below to save a query.

You may want to save some queries so that you can come back to them later. You can do this by making a link to the query from any Wiki page.

[query:status=new|assigned|reopened&version=1.0 Active tickets against 1.0]

Which is displayed as:

Active tickets against 1.0

This uses a very simple query language to specify the criteria (see Query Language).

Alternatively, you can copy the query string of a query and paste that into the Wiki link, including the leading ? character:

[query:?status=new&status=assigned&status=reopened&group=owner Assigned tickets by owner]

Which is displayed as:

Assigned tickets by owner

Using the [[TicketQuery]] Macro

The TicketQuery macro lets you display lists of tickets matching certain criteria anywhere you can use WikiFormatting.



This is displayed as:

Problems after 12hrs during LAM run
UM ERROR in U_MODEL (error code 4)
devt quota
Start dumps for HECToR run
Error message
Problem with global job for LAM
Processing UM output files to netcdf format
Ensmble run using HiGEM1.2 is doing the job for run member at a time and getting terminated
GHUI errors and warning
Compilation error for UM7.3
"UNRECOVERABLE library error" in makeBC run.
N512 job ported to Monsoon?
error when running umui
UM-UKCA v8.4 ARCHER job xlrfv reconfiguration cannot find STASH section 34-163 in dump (but it's there!)
Setting up ensemble simulations
UKCA job runs for 16 days and then walltime is exceeded
Cannot submit on ARCHER
Problem with a Global Reconfiguration job
Fail to submit a standard job from PUMA
UM parallel running problem

Just like the query: wiki links, the parameter of this macro expects a query string formatted according to the rules of the simple ticket query language. This also allows displaying the link and description of a single ticket:


This is displayed as:

DEVT space

A more compact representation without the ticket summaries is also available:

[[TicketQuery(version=0.6|0.7&resolution=duplicate, compact)]]

This is displayed as:

#98, #129, #139, #198, #236, #380, #384, #516, #615, #926, #1470, #1563, #1672, #1717, #1987, #2024, #2093, #2154, #2228, #2254

Finally, if you wish to receive only the number of defects that match the query, use the count parameter.

[[TicketQuery(version=0.6|0.7&resolution=duplicate, count)]]

This is displayed as:


Customizing the table format

You can also customize the columns displayed in the table format (format=table) by using col≤field> - you can specify multiple fields and what order they are displayed by placing pipes (|) between the columns like below:


This is displayed as:

Results (1 - 3 of 2267)

1 2 3 4 5 6 7 8 9 10 11
Ticket Resolution Summary Owner Reporter
#2288 answered Restart run of UM um_support jfgu
#2286 fixed Disk Quota Exceeded um_support MJohnston1
#2285 fixed Cannot submit job, error: illegal cycle point offset on the right um_support shakka
1 2 3 4 5 6 7 8 9 10 11

Full rows

In table format you can also have full rows by using rows≤field> like below:


This is displayed as:

Results (1 - 3 of 2267)

1 2 3 4 5 6 7 8 9 10 11
Ticket Resolution Summary Owner Reporter
#2288 answered Restart run of UM um_support jfgu

Dear CMS helpdesk,

I have a 100 days simulation with output frequency of 24 hours. Now I want to restart the simulation from Day 60 to Day 61 and with very hihg output freqency of 5 minutes. I think this is a simple question. But I haven't try it before. Does someone know how to do this? Or are there any documents that might be helpful? Thank you very much!

Best regards Jian-Feng

#2286 fixed Disk Quota Exceeded um_support MJohnston1

Hi CMS team,

I am just starting to do some test runs on ARCHER with the idealised UMv10.7. My current job, u-aq602, fails with:

sys-122 : UNRECOVERABLE error on system request 
  Disk quota exceeded

Encountered during an I/O operation on unit 6
Fortran unit 6 is connected to a sequential formatted text file:
_pmiu_daemon(SIGCHLD): [NID 00033] [c0-0c0s8n1] [Thu Sep 28 16:50:09 2017] PE RANK 0 exit signal Aborted
[NID 00033] 2017-09-28 17:50:09 Apid 28629037: initiated application termination
[FAIL] um-atmos # return-code=137
Received signal ERR
cylc (scheduler - 2017-09-28T16:50:11Z): CRITICAL Task job script received signal ERR at 2017-09-28T16:50:11Z
cylc (scheduler - 2017-09-28T16:50:11Z): CRITICAL failed at 2017-09-28T16:50:11Z

Is the solution to increase my personal quota on /work? Particularly as I'm planning to run larger high resolution simulations.

Best Regards, Michael

#2285 fixed Cannot submit job, error: illegal cycle point offset on the right um_support shakka


I am trying to run a new job and keep getting the following error. Are you able to advise?



[FAIL] cylc validate -v -o /var/tmp/tmp348Amd --strict u-ai781 # return-code=1, stderr=
[FAIL] WARNING: deprecated items were automatically upgraded in 'suite definition':
[FAIL]  * (6.11.0) [cylc][event hooks] -> [cylc][events] - value unchanged
[FAIL]  * (6.11.0) [runtime][root][event hooks] -> [runtime][root][events] - value unchanged
[FAIL]  * (6.11.0) [runtime][HOST_LOCAL][job submission] -> [runtime][HOST_LOCAL][job] - value unchanged
[FAIL]  * (6.11.0) [runtime][HOST_HPC][job submission] -> [runtime][HOST_HPC][job] - value unchanged
[FAIL]  * (6.11.0) [runtime][HOST_IDL][job submission] -> [runtime][HOST_IDL][job] - value unchanged
[FAIL]  * (6.11.0) [runtime][HOST_LOCAL][job][method] -> [runtime][HOST_LOCAL][job][batch system] - value unchanged
[FAIL]  * (6.11.0) [runtime][HOST_HPC][job][method] -> [runtime][HOST_HPC][job][batch system] - value unchanged
[FAIL]  * (6.11.0) [runtime][HOST_IDL][job][method] -> [runtime][HOST_IDL][job][batch system] - value unchanged
[FAIL]  * (6.11.0) [runtime][ARCHIVE][retry delays] -> [runtime][ARCHIVE][job][execution retry delays] - value unchanged
[FAIL] ERROR, illegal cycle point offset on the right: Peninsula_km1p5_Smith_um_recon  =>  install_glm_startdata[-PT12H]

1 2 3 4 5 6 7 8 9 10 11

Query Language

query: TracLinks and the [[TicketQuery]] macro both use a mini “query language” for specifying query filters. Basically, the filters are separated by ampersands (&). Each filter then consists of the ticket field name, an operator, and one or more values. More than one value are separated by a pipe (|), meaning that the filter matches any of the values. To include a literal & or | in a value, escape the character with a backslash (\).

The available operators are:

= the field content exactly matches one of the values
~= the field content contains one or more of the values
^= the field content starts with one of the values
$= the field content ends with one of the values

All of these operators can also be negated:

!= the field content matches none of the values
!~= the field content does not contain any of the values
!^= the field content does not start with any of the values
!$= the field content does not end with any of the values

The date fields created and modified can be constrained by using the = operator and specifying a value containing two dates separated by two dots (..). Either end of the date range can be left empty, meaning that the corresponding end of the range is open. The date parser understands a few natural date specifications like "3 weeks ago", "last month" and "now", as well as Bugzilla-style date specifications like "1d", "2w", "3m" or "4y" for 1 day, 2 weeks, 3 months and 4 years, respectively. Spaces in date specifications can be left out to avoid having to quote the query string.

created=2007-01-01..2008-01-01 query tickets created in 2007
created=lastmonth..thismonth query tickets created during the previous month
modified=1weekago.. query tickets that have been modified in the last week
modified=..30daysago query tickets that have been inactive for the last 30 days

See also: TracTickets, TracReports, TracGuide

Last modified 5 years ago Last modified on 09/01/13 14:15:57