Changes between Version 18 and Version 19 of WikiStart


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Timestamp:
04/07/08 15:26:37 (12 years ago)
Author:
ros
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  • WikiStart

    v18 v19  
    44 
    55In order to raise a new query you need to be an authorised NCAS user or a UK academic user.[[BR]] 
    6 Login with your UM Helpdesk username/password and then select "New Ticket" from the menu bar above.[[BR]] 
    7 If you have registered for PUMA then you will have been set up with a UM Helpdesk account.   
     6Login with your UM Helpdesk username/password (which you will have received when you registered for PUMA) and then select "New Ticket" from the menu bar above.[[BR]] 
    87 
    98If you are not registered on PUMA then you can login to the Helpdesk as ''umdoc''. 
     
    1716== Announcements == 
    1817 
    19 __July 2007__ [[BR]] 
    20 We are currently in the process of creating usernames for everybody.  The initial phase includes 
    21 all those with accounts on PUMA. [[BR]] 
    22 Once that has happened and assuming there are no problems accounts will be rolled out to all other users.  
     18''There are currently no announcements'' 
     19 
     20---- 
    2321 
    2422AdministratorGuideToTickets